Support
Message from Support
Customer Support Unavailable
All Customer and Technical Support Representatives will be unavailable via email or phone Thursday, November 27th and Friday, November 28th, due to a national holiday. Anonymizer will reopen Monday, December 1st. Please consult the FAQs or Help sections for technical assistance.
Anonymous Surfing and Nyms Update
Anonymizer released an update for Anonymous Surfing and Nyms on Tuesday November 18, 2008. If an error is received please restart the computer. If this does not allow the software to update or you receive an error log in at My Account Login for further information. Please allow all updated files through your firewall if prompted.
Microsoft .NET Framework 3.5 Service Pack 1 Update Released
Anonymous Surfing and Nyms have been updated to be compatible with the Microsoft .NET Framework 3.5 Service Pack 1. If this is currently installed please uninstall Anonymizer Software using Add/ Remove Programs or Uninstall a Program and reinstall directly from the Web site. Do not reinstall the software from a CD.
Anonymous Surfing Supported Browsers
Anonymous Surfing is currently compatible with Firefox 2 and Internet Explorer 7. Please log in at My Account Login for further information regarding other browser compatibilities.
Updated Monday November 24, 2008 7:00am PST
-Anonymizer Support Team
All Customer and Technical Support Representatives will be unavailable via email or phone Thursday, November 27th and Friday, November 28th, due to a national holiday. Anonymizer will reopen Monday, December 1st. Please consult the FAQs or Help sections for technical assistance.
Anonymous Surfing and Nyms Update
Anonymizer released an update for Anonymous Surfing and Nyms on Tuesday November 18, 2008. If an error is received please restart the computer. If this does not allow the software to update or you receive an error log in at My Account Login for further information. Please allow all updated files through your firewall if prompted.
Microsoft .NET Framework 3.5 Service Pack 1 Update Released
Anonymous Surfing and Nyms have been updated to be compatible with the Microsoft .NET Framework 3.5 Service Pack 1. If this is currently installed please uninstall Anonymizer Software using Add/ Remove Programs or Uninstall a Program and reinstall directly from the Web site. Do not reinstall the software from a CD.
Anonymous Surfing Supported Browsers
Anonymous Surfing is currently compatible with Firefox 2 and Internet Explorer 7. Please log in at My Account Login for further information regarding other browser compatibilities.
Updated Monday November 24, 2008 7:00am PST
-Anonymizer Support Team
Technical Support
General Support FAQ
Application Framework Help | FAQ
Anonymous Surfing™ 6.2 Help | FAQ
Anti-Spyware™ 3.3 Help | FAQ
Dial-Up plus Total Net Shield™ Help | FAQ
Digital Shredder™ Lite 2.1 Help | FAQ
Nyms Web Interface Help | FAQ
Nyms 1.1 Help | FAQ
Total Net Shield™ 2.08 Help | FAQ
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